Terms of
Service

Welcome to INFLUR. These Terms of Service ("Terms") govern your access to and use of the INFLUR platform at influr.com, including all associated pages, services, and features (collectively, the "Platform").

By registering, accessing, or using INFLUR — whether as a Creator, Brand, or Agency — you agree to these Terms in full. If you do not agree, please do not use the Platform.

By creating an account or using any part of the INFLUR platform, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cancellation Policy. These Terms apply to all users including Creators, Brands, and Agencies.

We may update these Terms at any time. We will notify registered users of material changes via email or an in-platform notification. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

To use INFLUR you must meet the following requirements:

• Be at least 18 years of age
• Creators must hold a valid UAE Creator License at the time of registration
• Brands and Agencies must provide a valid trade license and company details
• Provide accurate, complete, and up-to-date information during registration
• Use the Platform in compliance with all applicable UAE laws and regulations

To access INFLUR's features, you must create an account. By registering you agree to:

• Provide accurate and complete registration information including valid ID and licensing documents
• Keep your account credentials confidential and not share them with anyone
• Be fully responsible for all activity that takes place under your account
• Notify us immediately at support@influr.com if you suspect unauthorised access to your account
• Keep your profile information accurate and up to date at all times

As a Creator on INFLUR, you agree to the following:

• Submit only original content that you have the right to create and deliver
• Deliver content that meets the campaign brief as agreed at the time of application
• Meet agreed deadlines and communicate proactively if delays arise
• Not withdraw from an accepted campaign without valid reason
• Not submit content that is misleading, defamatory, offensive, or in violation of UAE law
• Not engage in any form of fraud, fake engagement, or misrepresentation of your audience
• Maintain a valid UAE Creator License for the duration of your use of the Platform

Content rights remain with the creator until the brand approves the content and payment is confirmed. Upon payment, full commercial usage rights transfer to the brand.

As a Brand or Agency on INFLUR, you agree to the following:

• Provide clear, complete, and honest campaign briefs before selecting a creator
• Review and respond to submitted content within the agreed timeframe
• Provide constructive written feedback if content does not meet the brief
• Not reject content without valid reason or without providing specific feedback
• Not use creator content beyond the scope of the agreed usage rights
• Not request content that is illegal, misleading, defamatory, or harmful
• Deposit or pay campaign fees in full before work commences as per the platform model

The following conduct is strictly prohibited on the INFLUR platform:

• Attempting to contact or transact with other users outside of the INFLUR platform to avoid platform fees
• Creating multiple accounts or impersonating another person or entity
• Submitting false, misleading, or plagiarised content
• Engaging in fraud, fake reviews, or manipulation of any platform metrics
• Attempting to gain unauthorised access to any part of the Platform or another user's account
• Using the Platform to distribute spam, malware, or any harmful content
• Harassing, threatening, or abusing any other user of the Platform

Violations may result in immediate account suspension or permanent removal from the Platform without refund.

Brands deposit the full campaign budget before selecting a creator. Funds are held in escrow by INFLUR and released to the creator automatically upon brand approval of the delivered content.

Brands pay the agreed package fee to INFLUR before work begins. INFLUR manages all creator payments from within this fee. A non-refundable deposit is required to initiate the campaign.

For self-serve campaigns, INFLUR charges a platform fee added to the campaign budget at checkout. This fee is paid by the brand. Creators always receive the full agreed campaign amount with no deductions.

Creator payments are processed via our third-party payment provider to the bank account or digital wallet provided at registration. INFLUR is not responsible for delays caused by third-party processors or banking institutions.

All cancellations and refunds are governed by our Cancellation Policy, which forms part of these Terms. Key points include:

• Cancellations must be submitted in writing to support@influr.com with a minimum of 3 days notice
• Non-refundable deposits apply to all managed campaigns once work has commenced
• Eligible refunds are processed within 14 business days
• INFLUR reserves the right to mediate between brands and creators in the event of a dispute

Please review our full Cancellation Policy for complete details.

All platform content, design, code, trademarks, and branding including the INFLUR name and logo are the intellectual property of INFLUR and may not be used, reproduced, or distributed without written permission.

Creator content submitted through campaigns remains the intellectual property of the creator until payment is confirmed and the brand approves the content. Upon successful payment, full commercial usage rights transfer to the brand for the purposes agreed in the campaign brief.

To the fullest extent permitted by UAE law, INFLUR shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of the Platform
• Loss of revenue, data, or business opportunities resulting from Platform downtime or errors
• Actions, content, or conduct of any third party on the Platform
• Delays or failures caused by third-party payment processors, hosting providers, or APIs
• Any loss arising from your failure to keep your account credentials secure

INFLUR's total liability to any user shall not exceed the amount paid by that user to INFLUR in the 3 months preceding the claim.

INFLUR reserves the right to suspend or permanently terminate any account at any time for the following reasons:

• Violation of these Terms or any INFLUR policy
• Fraudulent activity, fake engagement, or misrepresentation
• Repeated cancellations or failure to deliver on accepted campaigns (Creators)
• Repeated unjustified content rejections or non-payment (Brands)
• Any conduct that is harmful to other users or the integrity of the Platform

Users may also close their account at any time by contacting support@influr.com. Termination does not affect any outstanding payment obligations or active campaign agreements.

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

For users located in KSA, Kuwait, Qatar, Bahrain, Oman, Egypt, Jordan, or Lebanon — UAE law governs all platform interactions.

• Email: support@influr.com
• Website: influr.com

We aim to respond to all enquiries within 2 business days.